At Softetra, we value your trust and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website and services. By using Softetra.com, you agree to the practices described here.
Information We Collect
We may collect the following types of personal information:
- Contact Details – Your name, email address, and phone number when you reach out to us or request information.
- Usage Data – Information such as IP address, browser type, device details, and pages visited on our website.
- Cookies & Tracking – Data collected through cookies and similar technologies to improve site performance and personalize your experience.
How We Use Your Information
We use your information to:
- Respond to your inquiries and provide requested services.
- Communicate important updates and announcements.
- Send marketing communications (only if you have opted in).
- Improve our website, services, and user experience.
- Process payments securely via trusted third-party providers.
- Meet legal obligations and prevent fraudulent or harmful activity.
Cookies & Tracking Technologies
Softetra uses cookies and analytics tools to:
- Understand how visitors use our site.
- Enhance performance and tailor your browsing experience.
You can manage or disable cookies through your browser settings. However, some site features may not function properly if cookies are disabled.
Data Sharing & Disclosure
We do not sell or rent your personal data. We may share limited information only in the following cases:
- Service Providers – With trusted partners such as analytics providers, hosting services, or payment processors.
- Legal Compliance – When required by law or government authorities.
- Business Transfers – In the event of a merger, acquisition, or company restructuring.
- With Consent – When you give us explicit permission to share your data.
Data Security
We use industry-standard security measures such as encryption, firewalls, and secure servers to protect your personal data from unauthorized access, alteration, or misuse.
While we strive to keep your information safe, no system is completely secure, and data transmission is at your own risk.
Your Rights
You may have the following rights under applicable privacy laws:
- Access the personal data we hold about you.
- Request corrections or updates.
- Request deletion of your data.
- Restrict or object to certain types of processing.
- Withdraw consent to marketing communications at any time.
- To exercise these rights, please contact us at the details below.
Future Features
Currently, Softetra.com does not require user accounts. If we introduce account-based features in the future, this policy will be updated accordingly.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with a new “Last Updated” date. Significant updates may also be communicated via email or site notifications.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:Softetra Private Limited
📧 Email: info@softetra.com
📞 Phone: +91-9030149090
Last Updated: 16th Aug 2025
